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North America Non-Emergency Medical Transportation Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Service Type (Private Pay Patient Transportation, Insurance-Backed Patient Transportation, Courier Services, and Other Services) and Application (Dialysis, Routine Doctor Visit, Mental Health-Related Appointments, Rehabilitation, and Others)

The non-emergency medical transportation market in North America is expected to grow from US$ 6,434.65 million in 2022 to US$ 10,812.23 million by 2028. It is estimated to grow at a CAGR of 9.0% from 2022 to 2028.

Growing Need for Non-Emergency Medical Transportation Boosts Market Growth

About 5.8 million Americans miss or delay their healthcare appointments due to the lack of transportation facilities. According to a study published in the American Journal of Public Health in 2019, ~16,000 individuals in the US miss their doctor’s appointments every day due to this reason, and several of these individuals have chronic conditions that can adversely affect their health. A 2019 survey by Kaiser Permanente found that one-third of Americans frequently or occasionally experience stress due to transportation. Since 1965, Medicaid has had a non-emergency medical transportation (NEMT) benefit and people covered by Medicaid are provided with transportation services as an essential benefit. ~75 million individuals have been enrolled in Medicaid as of 2019. The KFF Medicaid Budget Survey anticipated 8.2% increase in healthcare membership in the US in 2021, which was mostly driven by the COVID-19 outbreak crisis and a high unemployment rate. The need for NEMT services grows further with the rise in healthcare enrolment and eligibility. Shared mobility has undergone proliferation and normalization in recent years. According to a Pew Research Center survey, ~36% of Americans used some form of ride-hailing service in 2018. Most of the NEMT services are delivered through NEMT brokers or managed care organizations (MCOs). In many states, the brokers or MCOs receive a per capita payment to manage the NEMT, while in others, NEMT is delivered on a fee-for-service basis through local service providers. The Children’s Health Insurance Program (CHIP) provides health coverage to eligible children through Medicaid and separate CHIP programs. CHIP is administered by states as per federal requirements, and it is funded jointly by state governments and the federal government. Thus, with an increase in such initiatives by governments, the demand for NEMT is rising, which boosting the market growth in North America.

Market Overview

The non-emergency medical transportation market in North America is segmented into the US, Canada, and Mexico. The increasing prevalence of chronic illnesses (especially among aging populations), disabilities, injuries, and obesity favor the growth of the market growth in the region. Cathay Express Transportation, a non-emergency private shuttle service provider, offers wheelchair-accessible rides to medical appointments for dialysis patients. The population of the US is likely to double from 2000 to 2033, registering a 21% increase in the number of senior citizens during this period. This factor is likely to contribute to a further rise in demand for non-emergency medical transportation (NEMT) and other mediums of transport for the more efficient transportation of elderlies to clinics and hospitals. Senior citizens with health problems can have a difficult time getting from point A to point B, considering that taxi and conveyance services are in high demand. Further, the COVID-19 pandemic has generated an enormous need for reliable car transportation to get to appointments, essential doctor visits, and daily treatments. After forming their health divisions in 2018 and 2016, respectively, Uber and Lyft are now estimating the multi-billion-dollar market for their non-emergency medical transportation services. Similarly, with the increased demand, many new NEMT service businesses are emerging in the US, while the existing ones are undertaking the expansion of their operations in other states/locations.

North America Non-Emergency Medical Transportation Market Revenue and Forecast to 2028 (US$ Million)

North America Non-Emergency Medical Transportation Market Segmentation

The North America non-emergency medical transportation market is segmented on the basis of service type, application, and country.

Based on service type, the market is segmented into private pay patient transportation, insurance-backed patient transportation, courier services, and other services. The private pay patient transportation segment registered the largest market share in 2022. In terms of application, the market is segmented into dialysis, routine doctor visits, mental health-related appointments, rehabilitation, and others. The mental health-related appointments segment held the largest market share in 2022.

Based on country, the non-emergency medical transportation market is segmented into the US, Mexico, and Canada. The US dominated the market share in 2022. ABC Non-Emergency Medical Transportation, LLC; MTM, Inc.; AMR; Xpress Transportation; CJ Medical Transportation; Southeastrans; ModivCare; Crothall Healthcare; Elite Medical Transport; Acadian Ambulance Service; GLOBAL RESCUE LLC.; London Medical Transportation Systems; and FirstGroup plc. are the leading companies operating in the non-emergency medical transportation market in North America.

TABLE OF CONTENTS
1. Introduction
1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 North America Non-Emergency Medical Transportation Market – By Service Type
1.3.2 North America Non-Emergency Medical Transportation Market – By Application
1.3.3 North America Non-Emergency Medical Transportation Market – By Country
2. North America Non-Emergency Medical Transportation Market – Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Non-Emergency Medical Transportation Market – North America Market Landscape
4.1 Overview
4.2 PEST Analysis
4.2.1 North America PEST Analysis
4.3 Experts Opinion
5. North America Non-Emergency Medical Transportation Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing Need for Non-Emergency Medical Transportation
5.1.2 Rising Incidence of Chronic Diseases
5.1.3 Increasing Geriatric Population
5.2 Market Restraints
5.2.1 Lack of Efficient Oversight Systems and Fraud by NEMT Companies
5.2.2 Lack of Transportation Services in Rural Areas
5.3 Market Opportunities
5.3.1 Collaboration between Various Companies and Transportation Network
5.3.2 High Market Potential in Developing Economies
5.4 Future Trends
5.4.1 Growing Role of Technology in Non-Emergency Medical Transportations
5.4.2 Emergence of Ambulance Transports
5.5 Impact Analysis
6. Non-Emergency Medical Transportation Market– North America Analysis
6.1 North America Non-Emergency Medical Transportation Market Revenue Forecast and Analysis
6.1.1 North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
7. North America Non-Emergency Medical Transportation Market Revenue and Forecasts To 2028– by Service Type
7.1 Overview
7.2 North America Non-Emergency Medical Transportation Market Revenue Share, by Service Type (2022 and 2028)
7.2.1 North America: Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Service Type (US$ Million)
7.3 Private Pay Patient Transportation
7.3.1 Overview
7.3.2 Private Pay Patient Transportation: North America Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
7.4 Insurance Backed Patient Transportation
7.4.1 Overview
7.4.2 Insurance Backed Patient Transportation: North America Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
7.5 Courier Services
7.5.1 Overview
7.5.2 Courier Services: North America Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
7.6 Other Services
7.6.1 Overview
7.6.2 North America Other Services: North America Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
8. North America Non-Emergency Medical Transportation Market Revenue and Forecasts To 2028– by Application
8.1 Overview
8.2 North America Non-Emergency Medical Transportation Market Revenue Share, by Application (2022 and 2028)
8.2.1 North America Non-Emergency Medical Transportation Market, by Application, 2019–2028 (US$ Million)
8.3 Dialysis
8.3.1 Overview
8.3.2 Dialysis: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
8.4 Routine Doctor Visits
8.4.1 Overview
8.4.2 Routine Doctor Visits: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
8.5 Mental Health Related Appointments
8.5.1 Overview
8.5.2 Mental Health Related Appointments: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
8.6 Rehabilitation
8.6.1 Overview
8.6.2 Rehabilitation: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
8.7 Others
8.7.1 Overview
8.7.2 Others: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
9. North America Non-Emergency Medical Transportation Market Revenue and Forecasts to 2028 – Country Analysis
9.1 North America: North America Non-Emergency Medical Transportation Market
9.1.1 Overview
9.1.3 North America: North America Non-Emergency Medical Transportation Market, by Country, 2021 & 2028 (%)
9.1.3.1 US: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
9.1.3.1.1 Overview
9.1.3.1.2 US: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
9.1.3.1.3 US: Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Service Type (US$ Million)
9.1.3.1.4 US: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Application (US$ Million)
9.1.3.2 Canada: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
9.1.3.2.1 Overview
9.1.3.2.2 Canada: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
9.1.3.2.3 Canada: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Service Type (US$ Million)
9.1.3.2.4 Canada: North America Non-Emergency Medical Transportation Market, by Application – Revenue and Forecast to 2028 (US$ Million)
9.1.3.3 Mexico: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
9.1.3.3.1 Overview
9.1.3.3.2 Mexico: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
9.1.3.3.3 Mexico: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Service Type (US$ Million)
9.1.3.3.4 Mexico: North America Non-Emergency Medical Transportation Market, by Application – Revenue and Forecast to 2028 (US$ Million)
10. North America Non-Emergency Medical Transportations Market–Industry Landscape
10.1 Overview
10.2 Growth Strategies in the North America Non-Emergency Medical Transportation Market (%)
10.3 Organic Developments
10.3.1 Overview
10.4 Inorganic Developments
10.4.1 Overview
11. Company Profile
11.1 ABC Non-Emergency Medical Transportation, LLC
11.1.1 Key Facts
11.1.2 Business Description
11.1.3 Products and Services
11.1.4 Financial Overview
11.1.5 SWOT Analysis
11.1.6 Key Developments
11.2 MTM, Inc.
11.2.1 Key Facts
11.2.2 Business Description
11.2.3 Products and Services
11.2.4 Financial Overview
11.2.5 SWOT Analysis
11.2.6 Key Developments
11.3 AMR
11.3.1 Key Facts
11.3.2 Business Description
11.3.3 Products and Services
11.3.4 Financial Overview
11.3.5 SWOT Analysis
11.3.6 Key Developments
11.4 Xpress Transportation
11.4.1 Key Facts
11.4.2 Business Description
11.4.3 Products and Services
11.4.4 Financial Overview
11.4.5 SWOT Analysis
11.4.6 Key Developments
11.5 CJ Medical Transportation
11.5.1 Key Facts
11.5.2 Business Description
11.5.3 Products and Services
11.5.4 Financial Overview
11.5.5 SWOT Analysis
11.5.6 Key Developments
11.6 Southeasters
11.6.1 Key Facts
11.6.2 Business Description
11.6.3 Products and Services
11.6.4 Financial Overview
11.6.5 SWOT Analysis
11.6.6 Key Developments
11.7 Medicare
11.7.1 Key Facts
11.7.2 Business Description
11.7.3 Products and Services
11.7.4 Financial Overview
11.7.5 SWOT Analysis
11.7.6 Key Developments
11.8 Cothill Healthcare
11.8.1 Key Facts
11.8.2 Business Description
11.8.3 Products and Services
11.8.4 Financial Overview
11.8.5 SWOT Analysis
11.8.6 Key Developments
11.9 Elite Medical Transport
11.9.1 Key Facts
11.9.2 Business Description
11.9.3 Products and Services
11.9.4 Financial Overview
11.9.5 SWOT Analysis
11.9.6 Key Developments
11.10 Acadian Ambulance Service
11.10.1 Key Facts
11.10.2 Business Description
11.10.3 Products and Services
11.10.4 Financial Overview
11.10.5 SWOT Analysis
11.10.6 Key Developments
11.11 GLOBAL RESCUE LLC.
11.11.1 Key Facts
11.11.2 Business Description
11.11.3 Products and Services
11.11.4 Financial Overview
11.11.5 SWOT Analysis
11.11.6 Key Developments
11.12 London Medical Transportation Systems
11.12.1 Key Facts
11.12.2 Business Description
11.12.3 Products and Services
11.12.4 Financial Overview
11.12.5 SWOT Analysis
11.12.6 Key Developments
11.13 FirstGroup plc
11.13.1 Key Facts
11.13.2 Business Description
11.13.3 Products and Services
11.13.4 Financial Overview
11.13.5 SWOT Analysis
11.13.6 Key Developments
12. Appendix
12.1 About The Insight Partners
12.2 Glossary of Terms

LIST OF TABLES
Table 1. North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, (US$ Million)
Table 2. North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Service Type (US$ Million)
Table 3. North America Non-Emergency Medical Transportation Market, by Application – Revenue and Forecast to 2028 (US$ Million)
Table 4. US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Service Type (US$ Million)
Table 5. US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Application (US$ Million)
Table 6. Canada Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Service Type (US$ Million)
Table 7. Canada Non-Emergency Medical Transportation Market, by Application – Revenue and Forecast to 2028 (US$ Million)
Table 8. Mexico: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028, by Service Type (US$ Million)
Table 9. Mexico: North America Non-Emergency Medical Transportation Market, by Application – Revenue and Forecast to 2028 (US$ Million)
Table 10. Organic Developments in the Non-Emergency Medical Transportation Market
Table 11. Inorganic Developments in the North America Non-Emergency Medical Transportation Market
Table 12. Glossary of Terms

LIST OF FIGURES
Figure 1. North America Non-Emergency Medical Transportation Market Segmentation
Figure 2. North America Non-Emergency Medical Transportation Market – By Country
Figure 3. North America Non-Emergency Medical Transportation Market Overview
Figure 4. Private Pay Patient Transportation Held Largest Share of North America Non-Emergency Medical Transportation Market
Figure 5. US to Show Significant Growth During Forecast Period
Figure 6. North America: PEST Analysis
Figure 7. Experts Opinion
Figure 8. North America Non-Emergency Medical Transportation Market Impact Analysis of Drivers and Restraints
Figure 9. North America Non-Emergency Medical Transportation market – Revenue Forecast and Analysis – 2020- 2028
Figure 10. North America Non-Emergency Medical Transportation Market Revenue Share, by Service Type (2022 and 2028)
Figure 11. Private Pay Patient Transportation: North America Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 12. Insurance Backed Patient Transportation: North America Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 13. Courier Services: North America Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 14. Others: North America Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 15. North America Non-Emergency Medical Transportation Market Revenue Share, by Application (2022 and 2028)
Figure 16. Dialysis: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 17. Routine Doctor Visits: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 18. Mental Health Related Appointments: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 19. Rehabilitation: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 20. Others: North America Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 21. North America: North America Non-Emergency Medical Transportation Market, by Key Country – Revenue (2022) (US$ Million)
Figure 22. North America: North America Non-Emergency Medical Transportation Market, by Country, 2021 & 2028 (%)
Figure 23. US: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
Figure 24. Canada: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
Figure 25. Mexico: North America Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
Figure 26. Growth Strategies in the North America Non-Emergency Medical Transportation Market (%)

● Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the North America non-emergency medical transportation market.
● Highlights key business priorities in order to assist companies to realign their business strategies.
● The key findings and recommendations highlight crucial progressive industry trends in North America non-emergency medical transportation market, thereby allowing players across the value chain to develop effective long-term strategies.
● Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
● Scrutinize in-depth North America market trends and outlook coupled with the factors driving the market, as well as those hindering it.
● Enhance the decision-making process by understanding the strategies that underpin security interest with respect to client products, segmentation, pricing and distribution.

● ABC Non-Emergency Medical Transportation, LLC
● MTM, Inc.
● AMR
● Xpress Transportation
● CJ Medical Transportation
● Southeastrans
● ModivCare
● Crothall Healthcare
● Elite Medical Transport
● Acadian Ambulance Service
● GLOBAL RESCUE LLC.
● London Medical Transportation Systems
● FirstGroup plc

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